From the monthly archives:

October 2008

Bucking the back to school trend

by J on October 20, 2008

in TSR News

In previous years the number of TSR users coming to the site has tended to tail off after the summer holidays as people go back to school and start university. Not so this year. Take a look at the graph:

Student Room growth

It’s brilliant to see such great growth this year so far and i’m sure it will continue :)

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Well done to the PS Helpers!!

by J on October 15, 2008

in TSR News

Everyone on TSR should give extra big kudos and rep love to the PS Helpers this month, they’re always superstars but it’s been an especially very busy time for them.

F1 Fanatic (the mini mod in this area) just finished sorting the statistics and the Helpers have done over 690 Personal Statements in the past month!! That’s around double the figure for last year and is an amazing achievement.

If you see any members with PS Helper under their username make sure you give them a pat on the back. If you were one of the 690 people who were lucky enough to receive their expertise be sure to pass back your feedback to the team and good luck with your application to university :)

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Meet the Freshers

by J on October 3, 2008

in TSR News

We’re blogging on Bebo’s ‘Meet The Freshers’ site. Take a look:

http://www.bebo.com/meetthefreshers

and click on Blog at the top.

We’ll be putting up a new blog post each week related to going to university. This week it’s some tips for attending the freshers ball…

To coincide with this we’ve now got a Bebo profile ourselves: http://www.bebo.com/thestudentroom

TSR Member Randdom has been doing a grand job making some updates to the page and we have a thread in About where people can make suggestions to what we should have on there:

http://www.thestudentroom.co.uk/showthread.php?t=679086

This is a nice chance for us to work closely with one of the largest sites on the internet and it should make a load of students aware of TSR for the first time which has to be a good thing :)

Finally our Freshers photo page is very thin on photos. If you’ve just gone to university and have taken some silly photos enter the competition here:

http://www.thestudentroom.co.uk/showthread.php?t=680262

-J

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Managing work requests

by J on October 3, 2008

in TSR News

We often talk about the development work going on in the background at The Student Room but I thought it might be interesting to explain how work requests come about and how we manage them, from small bug fixes to larger scale projects.

Bug fixes, small tasks

These tend to originate from a TSR member pointing out some functionality that’s not working, or a template that doesn’t look quite right. Members generally report these things in AAM and in the About Forum. They tend to be quite small problems that usually don’t seriously impede a members use of the site, rather they are an annoyance (albeit an extreme annoyance in some cases).

Examples of this sort of request recently finished, or currently being worked on:

  • thousands of PMs but not really
  • spoilers in rep comments not working

Medium sized tasks to large projects

Medium to large scale projects come from a variety of sources. As well as keeping an eye on what key competitors are up to and general web trends; site surveys are an excellent method for us to get new feature ideas from the whole community, we usually run a big site survey to gauge opinion a couple of times a year the last was Jan 08.

We get suggestions posted by members in the About forum in particular in the user wishlist. Meeting students face to face at focus groups and usability sessions, meeting and talking to the site Moderators these things all contribute to the overall direction the site takes which then break down into individual projects.

Examples currently being worked on or planned:

  • homepage customisation
  • colour customisation
  • Site homepage design updates and some cross site design improvements
  • more features for the forum side bar including subscribed threads and subscribed forums
  • Enhanced university profiles
  • improvements to site search

We have a team of three developers on The Student Room, two of whom only work half their time on the site, so effectively we have the output of two full time developers.

The developers balance their work between large projects and bug fixes. There’s always an awful lot of work to be done so prioritisation is very important.

We use an online work management tool to help us order all our projects and prioritise them so developers know which to work on. Next week I’ll post more about how that all works.

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